Refund Policy for eKarnal Services.
In the case of Refund requests related to the services offered by eKarnal under the following categories – City Directory, Jobs, Property, Deals – eKarnal reserves the right to make the final judgment on whether the request merits any action.
In general, users aren’t offered any Refund and all payments made to the platform are non-refundable.
However, in certain extreme cases, eKarnal may or may not choose to offer a partial or full refund to the user depending on the merits of the case.
The decision will be taken on a case-by-case basis, and eKarnal accepts no liability if the user is unsatisfied with the final verdict.
If the case carries merit, the Refund amount decided by eKarnal will be processed back to the user. If paid by credit card, refunds will be issued to the original credit card listed on the user account. If the payment has been provided through a Payment Gateway, a payments refund will be made to the same account.
Any decision taken by eKarnal will be final and the user will willingly give up the right to ask for further compensation in any form.